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Service Advisor

26/05/2025
25/06/2025
Permanent - Full Time
Kalamunda
Customer Service

Kalamunda Toyota is growing and we're looking for people to grow with us.

An excellent opportunity is available for an experienced and customer-focused Service Advisor to join our Service team.

This is a full-time permanent role with an attractive salary package; base, commissions, and access to a company vehicle and fuel card.

We are a family owned and operated Toyota dealership in the wider Perth metro-area and have been operating for over 40 years. Supplying and servicing a large variety of commercial, mining, and private customers means there’s always opportunities for career growth. Plus, Toyota is Australia's favourite car manufacturer, so if you’re looking for ongoing job stability and opportunities to grow your career, we’d love to hear from you. 

Job Description

How you will make an impact: 

  • Engaging with customers and building a positive rapport
  • Handling customer matters relating to service bookings and enquiries
  • Checking in vehicles for service and noting any customer concerns/issues
  • Estimating costs associated with jobs and determining completion time
  • Proactive communication with the customer to keep them updated on the status of their vehicle
  • Obtaining approval from the customer if their vehicle requires additional work

Desired Skills and Experience

What we're looking for: 

  • Previous experience in a similar role in the automotive industry
  • Current manual drivers license
  • Ability to build rapport with a diverse client base
  • Exceptional written and verbal communication skills
  • Excellent time management skills
  • Proficient computer skills

 

Life at Kalamunda Toyota

As a family owned Toyota dealership, we treat all our employees like family. They’re the engine behind our success. It’s why we’ve always been committed to investing in their development and growth, both personally and professionally.  Located in the Perth Hills, you can have the best of both worlds – a rewarding career with a leading brand AND an amazing lifestyle. 

Our employee benefits include:

  • Comprehensive training and support
  • Employee discounts across a range of Toyota products and services
  • Exclusive employee discounts on shopping, dining, entertainment, wellness and more
  • Access to our confidential employee assistance program

You're welcome to find out more by visiting our careers page: https://www.kalamundatoyota.com.au/careers/m/careers-enquiry/

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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